08 22 2024

Regional Trainer - Job Description

ABOUT THE JOB
The Regional Trainer reports to the Director of Operations Services and is a restaurant operations expert that is willing to travel in the region to open new stores and help evolve the store training program. Additionally, this role will offer training support for Chester’s field team members and Business Developers in the region.

THE WORK YOU’LL DO

• Assist operators to conduct new store team training. Coordinates training plans including verification that all training materials and tools are ready.
• Participates in tradeshows and grand openings within a geographically defined area.
• Guides and supports operators to ensure compliance with all brand requirements.
• Works closely with Distributors to ensure that the new store operator has their initial inventory.
• Conducts on-site educational workshops and training sessions for operators and store team members.
• Provides re-training support for operators and store team members as needed
• Complete a variety of administrative duties including follow-ups, weekly expense reports, preparation of classes, etc.
• Ensures that required reports and records are accurately created and are timely in their submission.
• Ensure physical facilities comply with company brand standards.
• Ensures training standards and guidelines are followed at new and existing stores
• Ensures food safety and sanitation guidelines and Chester’s brand standards are followed at new and existing stores.
• Must achieve acceptable Store Excellence Visit ratings at new locations

THE QUALIFICATIONS YOU’LL BRING

• Proven experience in designing, developing & implementing successful training programs. 
• Proven skills in utilizing adult learning theory to effectively train employees at all levels of the organization. 
• Excellent verbal & written communication and presentation skills.
• Ability to resolve field problems: immediate attention and adequate assistance is provided to distributors and customers.
• Committed to fostering a collaborative team environment.
• Must be resourceful, proactive, detail-oriented, and able to thrive in a fast-paced environment.
• Proficient in Microsoft Office and willing to learn industry specific software programs.
• 75% travel and evening engagements required.  Occasional weekend work.

WHAT CHESTER’S WILL OFFER:

• Salary: Competitive compensation and incentive compensation for some positions.  Car allowance for those positions that require a lot of windshield time.
• Health & Wellness: Medical, Prescription, Dental and Vision benefits starting the first of the month following first day of employment. 
• Financial Wellness: 401(k) plan with company match.
• Work/Life Balance: 10 Paid Holidays + Unlimited Paid Time Off (with some limitations the first 2 years) + Hybrid / Remote Work
• Security: Company paid Life, Accident & short-term and long-term disability insurance.
• Other Perks: Pet Insurance, Employee Discount Program, Employee Assistance Program, and MORE!

*This job description is subject to change based on the needs of the business and is not all-inclusive