Effective Date: April 1, 2026
Last Revised: January 19, 2023
Introduction
Chester’s International, LLC and its subsidiaries and affiliates (“Chester’s,” “we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our websites, interact with us, or contact us.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we handle it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the effective date. Your continued use of our website after any changes constitutes acceptance of those changes.
Who This Policy Applies To
This Privacy Policy applies to all individuals whose personal information we collect or process.
If you are a California resident, please review the California Privacy Notice (CCPA) section below for additional rights and disclosures.
1. Information We Collect
Information You Provide
We may collect personal information you voluntarily provide, including:
- Name, email address, phone number, mailing address
- Business or franchise information
- Any information submitted through forms, inquiries, or communications
Information Collected Automatically
When you use our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited, time spent, and interaction data
This may be collected using cookies and similar technologies.
2. How We Use Your Personal Information
We use personal information to:
- Provide and operate our website and services
- Respond to inquiries and customer service requests
- Manage franchise and business relationships
- Process transactions and fulfill requests
- Improve website performance and user experience
- Detect and prevent fraud and security incidents
- Comply with legal obligations
3. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area, we process personal data based on:
- Contract performance (e.g., fulfilling requests or transactions)
- Legitimate interests (e.g., improving services, fraud prevention)
- Legal obligations
- Consent, where required (e.g., certain cookies)
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure website functionality
- Maintain security
- Analyze website performance and usage
- Support marketing and advertising efforts
Some cookies may be set by third-party providers such as analytics and advertising partners. These third parties may collect information about your online activities over time and across websites.
Where required by law, we obtain consent before using non-essential cookies.
5. Disclosure of Personal Information
We may disclose personal information to:
- Service providers and contractors (such as hosting, analytics, payment processing, and IT support)
- Affiliates and subsidiaries
- Business partners supporting operations
- Legal or regulatory authorities when required
All service providers are contractually required to use personal information only to provide services to us and not for their own independent purposes.
6. Selling and Sharing of Personal Information (California)
Under California law:
- “Selling” means disclosing personal information for monetary or other valuable consideration
- “Sharing” means disclosing personal information for cross-context behavioral advertising
We do not sell personal information.
However, certain uses of cookies or third-party advertising technologies described above may be considered “sharing” under California law.
California residents have the right to opt out of such sharing. You may exercise this right by using our cookie preference tools or contacting us as described below.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill business and operational purposes
- Comply with legal obligations
- Resolve disputes and enforce agreements
We securely delete or de-identify information when no longer needed.
8. Your Privacy Rights
California Residents (CCPA/CPRA)
You have the right to:
- Know what personal information we collect
- Access your personal information
- Request correction of inaccurate data
- Request deletion of personal information
- Opt out of the sale or sharing of personal information
- Limit use of sensitive personal information (where applicable)
- Receive equal service regardless of exercising your rights
European Economic Area (GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
9. How to Exercise Your Rights
You may submit a request by:
- Calling 1-800-646-9403
- Using our contact form: Contact Us
We will verify your identity and respond within applicable timeframes (generally 45 days under CCPA).
10. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.
11. International Data Transfers
Your information may be transferred to and processed in the United States. Where required, we implement appropriate safeguards to protect personal data.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated effective date.
14. Contact Information
If you have questions about this Privacy Policy, please contact us.
Chester’s International, LLC
1531 Third Avenue North, Suite 110
Birmingham, Alabama 35203
Phone: 1-800-646-9403
Email: info@chesterschicken.com